Privacy Policy
Effective Date: March 1, 2026
1. Introduction
Airgap Voice (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Airgap Voice application and visit our website.
Airgap Voice is designed as a local-first application. Audio data processed by the transcription engine never leaves your device, is never transmitted over any network, and is never stored on disk.
2. Information We Collect
2.1 Information You Provide
- Evaluation Requests: When you request an evaluation kit, we collect your name, work email, job title, organization, industry, and use case description.
- Support Inquiries: When you contact support, we collect your email address and any information you include in your message.
- Purchase Information: When you purchase a license, we collect payment and billing information through our payment processor.
2.2 Information We Do Not Collect
- Audio Data: We never collect, transmit, or store any audio data processed by the Airgap Voice application.
- Transcription Content: We never collect, transmit, or store any text produced by the transcription engine.
- Usage Telemetry: The application does not contain analytics, telemetry, or tracking of any kind.
2.3 Website Analytics
Our website may use privacy-respecting analytics to understand aggregate traffic patterns. No personally identifiable information is collected through website analytics.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill evaluation kit requests
- Provide customer support and respond to inquiries
- Process transactions and send related information
- Send administrative communications about your account or license
- Improve our products and services
4. How We Share Your Information
We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in payment processing and email delivery, bound by confidentiality agreements.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. The Airgap Voice application is designed with security as a foundational principle; all audio processing occurs locally with no network capability.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Evaluation request data is retained for a maximum of 12 months after the evaluation period ends.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at privacy@airgapvoice.com.
8. Children’s Privacy
Airgap Voice is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16.
9. International Data Transfers
If you access our website or services from outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for any such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date.
11. Contact Information
For questions or concerns about this Privacy Policy, contact us at:
Email: privacy@airgapvoice.com