Support
If you encounter an issue or need help getting the most out of Airgap Voice, our support portal has you covered.
Support Portal
User guide, knowledge base, FAQ, and issue reporting, all in one place.
Go to Support → →What's Included
- Comprehensive user guide with screenshots
- Searchable knowledge base with troubleshooting articles
- FAQ covering privacy, models, and compliance
- Email support at support@airgapvoice.com
- Free updates for the lifetime of your purchase
Refunds
Mac
Purchases of Airgap Voice for Mac are processed by Paddle.com as our Merchant of Record. Paddle handles all billing, payment processing, and refunds.
To request a refund, contact support@airgapvoice.com or visit your Paddle receipt email for self-service options.
iPad & iPhone
iOS purchases and refunds are handled by Apple through the App Store. We do not process payments or refunds for App Store purchases.
Find out more about requesting a refund from Apple
Enterprise
Enterprise licenses are managed directly by our team. For any questions about your enterprise license, billing, or cancellation, please contact us.
Email: enterprise@airgapvoice.com